I contacted Quella recently regarding a 'technical' issue. Such a refreshing change that someone answered the phone and made best efforts (via voice calls and email) to resolve the matter.
It occurred to me that an awful lot of 'manufacturers' wash their hands of their customers - that is - no support, no spares, inbuilt obsolescence etc.....but this is NOT the case with Quella. Customer service of the highest order. Long may it continue.

Extremely sat

Comfortable helmet, great customer service from Quella and a very handy LED rear light.

Easy to assemble, lightweight but solid and low maintenance. Just the job!

Amazing value for money bike and very easy to assemble - a lovely bike and my son is very pleased. One small bit of feedback - perhaps use less plastic on the packaging and/or perhaps have a small bag that can be returned to you with the re useable packaging, such as the wheel caps, the front forks plastic bar and so on

It is a beautiful bike. Seems to be well made. It was easy to assemble. If the tires were a little wider it would be great though. Recently I learned that the width of the tire and the roll resistance is not linear.

The bike is great. Love it. it Runs really smoothly. Best buy I have made on a bike.

Great quality. Really enjoying my commutes on my new Quella

Fast delivery and great communication from the team

Great bike.Very pleased

This was in fact an Imperial Courier not the classic. I am a big road cyclist and wanted a commuting bike that was as different as possible from my normal road bike. I wanted a bike that was simple to maintain, single speed so I can just jump on and go. The Quella delivered this. It is a hard ride with very little compliance unlike carbon fibre frames. But this is exactly what I wanted. It is responsive andextremely fun to ride. The narrow courier handle bars have taken some getting used to, be warned they are not at all wide and provides a very different cycling position, but I love it. The main take away is that I ride my Quella with a big smile in my face, it is an adventure on every ride.

Unexpected gift but very much appreciated. The lights are fantastic and plenty bright enough for my commute.

My new commuting bike - I have been using this for the past 3 months to commute 8km to work. It has great speed on the flats, and takes hills with ease. It's simple design is sleek and easy to maintain. Perfect city bike!

👍

My son was very pleased with it!