Varsity Oxford Bicycle

I found ordering with Quella easy and informative with helping with my decision on what bike and spec to order. After riding my bike for 2 -3 weeks now commuting to work, I am really happy with my choice of the single speed and the style of the Varsity. It looks fantastic and have had many comments on how good it looks! I ordered mud guards with the bike which rattle once fitted. The front mud guard comes with a mounting bracket which is great and fits nicely but the rear mudguard doesn’t have a bracket to mount to the brake calliper so is very noisy whilst riding. I have had to improvise by fitting some old tyre inner tube in between the bracket and mudguard which has worked but ideally a bracket on the mudguard would be better if able to improve the mudguard fitting. There was a mis-understanding on the order which got lost between verbal discussions on the phone and email confirmation, but Quella dealt with it very accommodatingly and did their best to resolve the problem with no extra cost which was great to deal with that outlook. The brakes didn’t come setup which wasn’t ideal so had to get a shop to set them up. Something I found very useful was some of the YouTube videos of setting the bike up but it would have been helpful if there was a video from start to finish of the setting up of the bike. The new handlebars didn’t come with a bracket to fit the bars as they were a different diameter to the bar that came so that wasn’t ideal and should’ve been sent with the bars. As a whole I am extremely happy with my purchase. I found the pricing very good and it looks fantastic, not just my purchase but the whole range look awesome. I would highly recommend to other friends ( and have done so) to get a single speed and in particular from the Quella range. Many thanks

After experiencing some really bad customer service from a certain fruit themed bike company, I decided to give Quella a call and enquire about lead times and possible customisation options. It was really refreshing to speak to someone immediately. The person I spoke to was friendly, knowledgeable and took the time to answer all my questions. I ended up placing an order for a Varsity Imperial with a few custom options, I emailed the team for a quote and they answered within an hour, the whole process was pain free and several days later I received my new bike. Assembly was straight forward and I've had no issues so far, everything is really good quality and I love riding my new bike.

Excellent bike, fast and well made. Beautifully balanced.

The delivery was very quick- actually, I had to request a delay. All the required components were present, and it was fairly quick to assemble. I'm very happy with the bike, but never give ***% as it leads to complacency, hence 4 stars.

Ordered a Varsity Imperial from Quella and had a great experience with the company from start to finish. There is a short wait for your bike but they do state this and will keep you updated. It was worth the wait as the bike is excellent and exceeded my expectations. If you haven’t built a bike before get help from someone who has experience as you will be far happier with a bike that’s set up properly. I emailed Quella about getting gravel tyres as the roads around me are not great, not only did Abi at Quella email but she also called me to advise and ensured I was getting the correct product. I would highly recommend this company to anyone who is interested in single speed/fixed bikes.